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Information on ordering

It is extremely important to us to ensure that you are not only provided with the optimal solution for your requirements, but that you are also given detailed advice. We would thus recommend that you first contact your local distributor who will be happy to give you the necessary support. If you do not have a local distributor, you can contact us directly through our e-mail address:  sales@playbox.at.

Downloading software

If you order our software on-line, please note that the prices do not include hardware or entertainment licences. As user, you will be personally responsible for obtaining any entertainment licences necessary. Please contact us if you require more information on the licensing of music, video or karaoke titles.

Software licensing agreement

If you have installed Abode Acrobat Reader, you can directly download our current licensing agreements.

General Trading Conditions

Our General Trading Conditions in their latest version apply to all transactions. The text of our General Trading Conditions is available for download in Adobe Acrobat Reader format.

Product registration

You will require a USB dongle to register your product. You should ensure that your system has a free USB 1.0 or USB 2.0 port. We use high performance dongle products that are extremely robust. Please refer to the „General instructions for the use of the dongle" supplied with your purchase.

About our prices

We are often asked why we do not publish our prices on-line. There is a very good reason for this!
A simple price list, without a fully detailed description of all the associated services and quality provided with your purchase, is of little value.

A low price quotation and snappy slogan often give the impression that an article is favourably priced or even cheap, although, in fact, this is not really the case.

Don't be misled by offers that tempt you to buy thousands of music titles all at once. In some respects, these offers may appear attractive, but please bear in mind that, under the law as it stands, you are entitled to buy only 2500 music titles. If you do commit yourself to one of these offers, you are breaking the law (ignorance of the law is no excuse) and you may find yourself facing a large fine or even imprisonment.

It is frequently the case that the first impression is decisive. Once you have made up your mind on what you consider to be the best deal, you will probably not easily be persuaded otherwise, although your decision could be based on an error of judgement and turn out, in the end, to be the more expensive option.

To avoid such disappointments, and assuming you are genuinely interested in our products, we will be happy to send you our information pack with detailed descriptions of our products and price list. Take your time to study this and then make up your mind.

After thoroughly reviewing our material, decide on who you feel you can trust and who is likely to be the most reliable and dependable partner for you - after all, a music and entertainment system is not something you buy every day!

We are proud of the fact that a significant proportion of our music and entertainment systems are sold through the recommendations of satisfied customers.

So, maybe we're not the most inexpensive, but then quality, service and reliability don't come cheap! We have been active in the gastronomy software sector since 1993, while PLAYBOX has been one of the leading distributors of music and entertainment systems since 1997.

John Ruskin, the famous English social reformer, first set out the basic principles of economic efficiency in the 19th century: these still apply today. Many of us will already have had experiences that confirm the essential truth of the following!

"There is scarcely anything in the world that some man cannot make a little worse and sell a little more cheaply. The person who buys on price alone is this man's lawful prey.
It is unwise to pay too much. But is worse to pay too little.
When you pay too much you lose a little money, that is all. When you pay too little you sometimes lose everything, because the thing you bought was incapable of doing the thing you bought it to do.

The common law of business balance prohibits paying a little and getting a lot. It cannot be done.
If you deal with the lowest bidder, it is well to add something for the risk you run. And if you do that, you will have enough to pay for something better."

Tailored to your individual needs

 
We would be happy to contact you to advise you on your choice of product. We would rather sell you nothing than leave you standing in the cold with the wrong product.
Please do not hesitate to let us know if you have special wishes and requirements. Most of the benefits we offer were things specifically requested by our customers. And it remains our on-going commitment to improve and extend our products. We do not take time out for a "breather".

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